Frequently Asked Question
1. What is the difference between a custom tailored suit and off the rack suit?
A custom tailored suit is made to measure suit, made according to your size, shape and style. Readymade
In addition, the following premium features at no extra charge are offered for custom suit:
- Hand embroidered initials of your full name inside the jacket
- Hand picked and matched linings and buttons
- Hand stitching on lapel
- Functional button holes on sleeves
2. Is there any minimum order?
There is no minimum quantity, but, discounts are generally given on multiple purchases.
3. What are your prices?
Because the fabrics, sizes, and styles vary significantly between garments, we are unable to provide
4. I am a bit hesitant to order custom shirt/suit, I worry about the fit.
Not to worry. You may start your first order by sending us your best fitting shirt/suit. Or, if you do take
Once we've received your order, we will contact you and confirm all of your sizes for complete accuracy.
5. Do you keep measurements on file?
Yes, once you have ordered with us, we keep your records for ten years, so reordering is much easier in the
6. Do I have to get measured every time?
No, only if in case you have lost or gained weight, then it's better to re-measure again and the new orders
7. What if my clothes don't fit?
Minor alternation - we request you to go to a local tailor and we'll pay the alternation bill.
Major alternation - we will arrange a meeting and re-measure. We will then make you a new replacement at
8. How does payment work?
We use PayPal as the payment method, it world's renowned payment gateway. However, if you like to use
9. Who are your couriers?
We use Speed post, a door-to-door delivery service provider by Hong Kong Post Office.
10. What are your shipping charges?
Shipping charges are HK $75.00 per shirt. All orders to international destinations are shipped by parcel
11. Are you going to send me a completed suit without sending for a few fitting first?
First time customers are asked for front, back, and side photographs along with measurements from your
12. Can you send me some fabric samples?
Yes. We will be most happy to send you the actual fabric swatches.